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THE PET SONG CREATIVE PRIVACY POLICY

Last updated: 5th May 2026

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data.

1. Information We Collect

We may collect:

  • Name

  • Email address

  • Pet information (name, species, personality details, etc)

  • Questionnaire responses

  • Pet Images and/or Videos

  • Payment information (processed securely by third‑party providers)

  • Website usage data (cookies, analytics)

We do not collect sensitive information unless voluntarily provided.

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2. How We Use Your Information

We use your information to:

  • Create your custom song

  • Communicate with you

  • Process payments

  • Improve our services

  • Maintain website functionality

  • Send updates or marketing (with your consent)

 

3. Legal Basis (Australia)

We comply with the Australian Privacy Principles (APPs).

Our legal bases include:

  • Consent

  • Contractual necessity

  • Legitimate interests

 

4. Data Storage & Security

We store data securely using reputable third‑party services.

We take reasonable steps to protect your information from loss, misuse, or unauthorised access.

 

5. Sharing Your Information

We may share data with:

  • Payment processors

  • Email service providers

  • Website hosting providers

  • Third‑party audio tools used in our production workflow (including Suno and FL Studio, which may include AI‑assisted features). These tools are used only to process limited creative inputs necessary to produce your commissioned song. All songs are written, directed, arranged, and produced by a human.

We do not sell your data.

 

6. Cookies & Analytics

We use cookies to:

  • Improve website performance

  • Analyse traffic

  • Enhance user experience

You may disable cookies in your browser settings.

 

7. Your Rights

You may:

  • Request access to your data

  • Request correction

  • Request deletion

  • Withdraw consent

  • Opt out of marketing

 

8. Data Retention

We retain data only as long as necessary for:

  • Providing your service

  • Legal compliance

  • Business operations

 

9. International Transfers

Some third‑party tools may store data overseas.

We ensure they meet appropriate privacy standards.

 

10. Contact

For privacy concerns: thepetsongcreative@gmail.com

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